Support
Help with counts, handoffs and cash records.
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When asking for help
Include your app version, Station Duo model, what you were trying to do and what appeared on screen. Describe the steps so we can reproduce the issue.
Never send Clover PINs, API tokens, signing keys or backup passwords. Use redacted screenshots rather than full cash or customer records.
Keep your records safe
Manual backups need their password to restore. Reports are not recovery backups. Before clearing app data or uninstalling, confirm that you have a usable backup.
Continue normal cash controls during the pilot. Manager approval of a physical count does not mean it has been reconciled with Clover.